Inside Sales Operations & Process Specialist (f|m|x)

ACTICO GmbH • Frankfurt am Main, Hessen, Germany • 4d ago

Your Challenge

At ACTICO, we develop intelligent software solutions for international enterprises. To ensure our sales organization operates in a scalable, efficient and data-driven way, we rely on strong operational structures. This is where you come in – starting now. Here’s how you will support us:

Drive and manage key inside sales processes (lead routing, qualification, handovers, offering workflows) and ensure consistent execution.
Act as point of contact for sales teams regarding process and CRM-related topics in daily operations.
Coordinate the offering and routing slip process in close collaboration with Sales and Legal.
Ensure high CRM data quality through regular checks and clean-ups.
Create reports and dashboards while tracking relevant KPIs.
Collaborate closely with Marketing, Field Sales and RevOps/IT to continuously optimize workflows and interfaces.
Ensure defined sales processes are consistently followed and proactively flag deviations or bottlenecks.
Support user access management and basic CRM configuration tasks.

Your Skills

2–5 years of experience in Sales Operations, Inside Sales Support or Commercial Operations – ideally in a B2B software/SaaS environment.
Experience working with CRM systems such as Salesforce, HubSpot, SAP Sales Cloud or Dynamics.
Strong process and data affinity as well as experience in reporting.
Fluent German and English.
Structured, detail-oriented and hands-on working style.
Service-oriented mindset when working with sales teams.
Solution-driven and confident in cross-functional collaboration.

Benefits

Flexible working hours (flexitime, no core working hours), great team spirit and a motivated team.
Home office policy supporting work-life balance.
Temporary remote work from abroad through worldwide workation options.
Personal mentor and individual development opportunities (e.g. trainings, professional seminars, trade fairs, etc.).
Modern workplaces with attractive conditions (team events, free drinks, fresh fruit, ice cream freezer in summer and much more).
Employee discounts via the corporate benefits portal.
Company pension scheme.
Company health insurance and company doctor.
Sports program (EGYM Wellpass) and company bike leasing.
Permanent employment contract.

Your contact

Marvin Krampe

+49 2131 777124
jobs@actico.com

Benefits

We would like you to join us. And we offer a lot in return.

Worldwide Workation

When work no longer has fixed boundaries, there is room for workations. You decide for yourself where you want to combine inspiration and productivity.